Refund Policy

Because a free trial is available, we encourage testing channel quality and stability on your own device before purchasing a paid plan — this is the best way to confirm the service works well for your setup.

If you believe you're eligible, refund requests must be submitted within 7 days of purchase. contact our support team with your order details and the reason for your request at support@meilleureiptv-pro.com. Requests are reviewed individually.

Refunds generally aren’t available once significant use of the service has occurred, or where an issue reported is unrelated to the service itself (for example, a customer’s own internet connectivity). Each request is still reviewed on its own merits.

Approved refunds are processed back to the original payment method. Processing time can vary depending on the payment provider used at checkout.

This policy is governed by the laws of Spain.